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Are you doing W.O.M.?

To help you decide whether your organisation is doing any
Whole Organisation Marketing
take a look at our
W.O.M. evaluation checklist.

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What They Say.......

Here are some additional testimonials to the ones
you can see on various pages of this site:

 

"Carolyn is a highly entertaining and thought provoking speaker, who keeps her entire audience engaged throughout. I could relate everything Carolyn spoke about to our organisation, our customers and our brand and was thoroughly entertained and inspired."

 - Richard Crowe, Contact Centre Manager, Experian

"Carolyn's presentation was excellent - one of the best I've heard for a very long time. She is an inspiring and enthusiastic speaker who instils positive thinking and ideas for use at work or home."

 - Debbie Maisey, Team Manager, Zurich Financial Services

"Carolyn gave a great presentation at our annual ICS Conference, receiving some rave reviews on the day. Many participants commented on her particularly memorable style and still talk enthusiastically about her presentation some months after the event – an achievement in itself. Several also spoke about enjoying the subject matter and her novel approach to a core challenge."

 - Ruth Evans, Membership Director, Institute of Customer Service

 

"For W.O.M. you could also read WOW! Carolyn manages to get her powerful message across to even the most challenging audience: forcing staff to think and go away with a new perspective. It impacted on our employees across the board and helped to make our staff conference a huge success!"

 - David Blackburn, Director of HR and Business Support, Shepherd's Bush Housing Group

"I found Carolyn's presentation, engaging, relevant and entertaining. She has a brilliant insight into what drives people's commitment to their role and also as a Manager, my attitude towards people I manage."

 - Stan Sandland, Service Team Manager, Bupa

"I thoroughly enjoyed the session - very motivating, and I will definitely be using some of the tips Carolyn gave with my team."

 - Pauline Seydak, Head of Client Services, Prudential

"I thoroughly enjoyed Carolyn's workshop. Carolyn really captures the audience's attention with both her style of delivery and content. Engaging employees in the concept of them being part of an organisation's marketing engine is a real challenge, especially when you get to teams at the real heart of an organisation that do not always really appreciate, or understand, how their roles link into a marketing team and company brand.

Carolyn's simple, but realistic concepts of 'Whole Organisation Marketing' provide a great message to take through all teams within a company. Whether it's in a time of prosperity or economic downturn, her concept to ensure team members are all working towards the same message and goal, and supporting a referral and customer experience message is essential."

 - Jane Wintle, Director of Implementation Management, Star Technology

"The difference is, that Carolyn gets to the root of the problems to stop them happening in the first place, whereas others focus on glossing over the problems once they've occurred."

 - Jim Munson, Head of Marketing and Communications, Metropolitan Home Ownership

"Carolyn is like Tigger on speed - I defy anyone not to come out bouncing after listening to her. I found her session to be both fun and informative and it's very difficult to do both."

 - Alan Nicholson, Business Development Manager, South Yorkshire Transport Executive

"Carolyn's keynote at our staff conference brought to the surface in a very entertaining and engaging way something that is often ignored or misunderstood - that the whole organisation is responsible for marketing what we do. It is not just the Marketing, PR and Communications team who do marketing. Everybody should be doing marketing, and Carolyn showed us some powerful ways we can all do that to best effect. Carolyn presented some challenging messages and new perspectives on everyone’s roles, to help move our business forward and get more value out of what we do, all put across in a memorable way that everyone could relate to and buy into."

 - Stewart Fergusson, Managing Director, Orbit Heart of England

 

"If you're looking for a guest speaker filled with energy and enthusiasm, who can leave your audience with thought provoking ideas to reflect on....all delivered in a unique style that is fun -filled and entertaining, then Carolyn Dallaway is definitely the one to talk to."

 - Penny Bayley, Director of Customer Services, Guinness Northern Counties Partnership

"I was lucky enough to attend one of Carolyn Dallaway's talks, and in my opinion she was most inspirational, and certainly gave us all something to think about with suggestions and ideas to apply when we returned to our workplace. Her approach was just perfect, at the right level and I would not hesitate in recommending her and indeed using her skills again in the future."

 - Laura Kersely, Senior Solicitor, Weightmans Law Partnership Group

"Carolyn provides you with small changes that can make a big impact and reap big rewards for your whole organisation. Her presentation was excellent with some good tips to use with my team."

 - Nasreen Khilji, Business Performance Manager, London Borough of Lambeth

"Working with Carolyn meant that I felt reassured that someone else was at my side understanding what I wanted to achieve at our staff conference through listening very carefully and then helping to put forward options which brought my aspirations for our staff conference to life. It was not just an assignment to Carolyn she genuinely wanted our event to be a success and thanks to her it was! She is extremely capable, adaptable, professional and an utter pleasure to work with. Almost from the first conversation it felt that we were part of the same team and she totally aligned her services to our needs. She is unique!"

 - Julie Murphy, HR Manager, Wulvern Housing Group

"I particularly liked the way Carolyn communicated with and engaged the audience throughout her presentation. It's given me some great triggers to help me engage with staff differently and get more from them too."

 - Winsome Henry, Service Team Manager, London Borough of Lewisham