Customer Relationships - From Pain to Pleasure
"Making us self-analyse was very useful. It forced me to think differently and try and appreciate how others see our team. Carolyn was very good and made it all completely relevant to us."
Gary Booth
Business Finance Manager
Image is everything!
Sometimes you have to show that you can let your hair down!
Newsletter
To receive Carolyn's occasional newsletter, please complete the
online subscription form
Workshops and Programmes
Customer Relationships - From Pain to Pleasure
This workshop is about:
- Examining what makes some good, and others not so good, and how to help turn the painful ones around
- Looking at who your customers are, and the different types of relationships you have with them
- Examining expectations from both sides
- What can be done to make improvements which will benefit everyone
This workshop will show people:
- How to develop customer and partner relationships
- How to make your customers feel valued and want to stay loyal
- How to make your partners feel like you're all part of the same team
- Personal development techniques to increase confidence to make changes happen
Length of workshop: Half day
To discuss this workshop further, contact Carolyn